Angie

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  • in reply to: Edit our target website #3908
    Angie
    Moderator

    Thank you for the clarification Frank. We have a clear understanding of your requirements now. You’ve made some changes to translations and want to keep them, even if the source gets updated. It is a good suggestion that we will aim to implement in the future.  We will ensure to provide you with a prompt response right here on the forum.

    Kind regards.

    in reply to: Autotranslate #3752
    Angie
    Moderator

    Hi, we have already done tests on your website.
    The plugin works on all posts and in pages that are not built with TIPI Builder.
    To do the translations you have to go to the site you need to translate and then go to all the pages or posts. Select the ones you want to translate and in bulk actions indicate Retranslate Current Site < Site with original language

    To translate the posts terms you just have to go to the page in the original language of each term and save it.

    Kind regards.

    in reply to: Translation issues #3749
    Angie
    Moderator

    Could you please tell me the WP Theme name and if you are working with a builder like Elementor?
    I’ll need also the translation API you are using and the error message that appears in Multilingual Press, please.

    in reply to: Autotranslate #3745
    Angie
    Moderator

    Hi.

    Sorry, we haven’t received your credentials yet.
    Please, could you confirm that the problem is only in the translation of the terms? Or do you have problems translating the rest of the content?
    Taxonomy translation is not automatic when translating posts. Terms are translated at its own page. To do this, you must have previously indicated in the Multilingual Press settings which taxonomies you want to be translatable for the box to be displayed. Please, could you check that you have that option activated?

    • This reply was modified 1 year, 4 months ago by Angie.
    in reply to: Hi! #3650
    Angie
    Moderator

    Hi Erik!
    We have checked your account and your automatic renewal is not activated, therefore, you will not be charged for the renewal at any time.
    Kind regards

    in reply to: Renew subscription #3647
    Angie
    Moderator

    Hello!
    Yes, in both cases the translations will always remain.

    in reply to: need refund #3646
    Angie
    Moderator

    Hi! The refund has already been processed. We are sorry that our plugin was not useful to you.
    We are working on supporting Elementor in the future.
    Kind regards.

    in reply to: elementor block translation #3645
    Angie
    Moderator

    Hello! Elementor blocks are not copied, only the translated text. But we are working on it!

Viewing 8 posts - 1 through 8 (of 8 total)